Institutionalization of Usability: A Step-by-step Guide by Eric Schaffer
English | 11 Feb. 2004 | ISBN: 032117934X | 304 Pages | CHM | 10 MB

Some argue the big advances in our impact on design and usability will come from better methods. Some argue they will come from earlier involvement in the development process. The biggest impact, however, will come as more and more companies realize the benefits of user-centered design and embrace it. Eric offers a practical road map to get there.

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